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Information

 

·     Shipping

·     Payment Methods

·     Returns Policy

·     President Message  

 

Bringing the very best of India to Japan. India@Home presents a unique selection of Indian wines, beers, food and gifts.

 

Shipping

We only deliver in Japan including OKINAWA-SAPPORO-HOKKAIDO. Delivery will need to be signed for by you. Shipping costs vary by prefecture between 864yen to 1296 yen, but shipping is -FREE for orders over 6,000 yen.

* Except for the following delivery islands area, The regular delivery charges 1,296 yen will be applicable even if the above case,.

if the address provided by customer is wrong then shipping and return charges will be charged.

 NOTE: Hokkaido, Kyushu, Shikoku and Okinawa and other islands in additional shipping flat rate JPY 1,296 will be charged extra even if purchased amount is 6,000 yen and above (tax included). If order is less than 6,000 yen (tax included) for these areas then 864 yen + 1296 yen will be charged as a delivery charge.

The delivery time and dates may differ from City to area, please contact in case if you need to know about your area delivery. We use the domestic delivery company for the delivery. And charges are subject to change without any prior notice.

 Order placed between Monday to Friday- 10:00 AM to 3:00PM will be processed within 2 days, and delivery between 1 to 3 days (depends on the customer area). order placed after 3:00 PM will be processed next working day. orders will not be processed on Saturday , Sunday and national holidays.


 

Payment Methods

Payment can be made by Japanese bank transfer, cash-on-delivery, online credit card and PayPal. There is NO additional  charge for cash-on-delivery purchases, payable on delivery.

 

Returns Policy

As a company policy we do not accept return or replacement of However in the exception in some special case you may have received some defective or the delivered product is differs from the order product, return or replacement is accepted.Refund of the product and delivery cost is NOT ACCEPTED in any case.

 Kindly inform India@Home  by e-email witin 24 hours of the receipt of the product  (only in above case), once with our approval by written mail we will accept the return or replacement of the product. after that we will be not in position to accept any request of return or replacement.

Your item must not have been used, and must be returned in exactly the same condition (including other contents) as it was delivered to you. Shipping costs for the item to be delivered back to us is the responsibility of the customer, and we will not refund the original transport cost.

 

A Message from the President

 "INDIA@HOME  is part of Seinan co., ltd group of companies, Import and distribution company located in Japan.  We have been in business for more than 20 years, and are growing every year. Our main motto is providing the best products and services possible to keep our customers happy - and keep them coming back.

"We have our loyal regular customers to whom we provide a variety of delicious entrees and appetizers sweets and beverages. On their request this online business is been started to improve our best service.

At INDIA@HOME we have one primary goal: It is to allow its customer to purchace the largest variety of products in most convenient manner.but we didn't call it as " SHOPPING " or "GROCERY STORE" ,we called it as "INDIA@HOME Experience".

"INDIA@HOME Experience" is devoted to its mending customer's demands. We do much more than just list our product at the best price. We take as extra step in educating our customers with all possible attributes of the products. We know its very essential for our customers to know that what they are buying and why.

INDIA@HOME is managed by a team of young professionals that have worked in International lifestyle industries for more than a decade.We have formed powerful alliances with some of the major manufactures in India and also other part of globe. Togather we can bring the largest variety of quality products in the most efficient manner.

We are commited to fusing two decades of knowledge with convenience of Internet.

Let our products and service speak for them.

"We appreciate your business — thanking you from everyone at I@H."

Sincerely,

Raji Sandhar.

SEINAN GROUP

www.seinangroup.com